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EUROPE

Communities in Serbia

ADRA’s Community Center "For Common Good"

GOOD PRACTICE TITLE: ADRA’s Community Center „For Common Good“

KIND OF PRACTICE: Response to the fundamental needs of children, youth, parents and other people who have fled or emigrated from their countries due to wars or poverty, and who have been put up in the Asylum Center in Krnjača near Belgrade.

DOCUMENT AUTHOR: Housing Center - Housing Development Center for Socially Vulnerable Groups, Belgrade, Serbia Miša Obradović Obradović

PLACE: Settlement Borča, municipality of Palilula, Belgrade, serbia

CONTEXT, FIELD OF INTERVENTION:

As hundreds of thousands of migrants came into Europe in 2015, one of the most common ways for them to arrive in the EU was through the Balkan route - a path that usually begins in Turkey and then winds through either Bulgaria or Greece. The migrants then made their way further north, through Serbia, hoping to get Hungary or Croatia on the path to Germany as one of the final destination countries.

 

Persons entering the asylum procedure in Serbia were usually accommodated at one of the 5 Asylum centers spread out across the country (Banja Koviljača, Bogovađa, Tutin, Sjenica and Krnjača). Accommodated asylum seekers have the obligation to be present for the daily roll call every evening, but other than that they have right to leave the centre. Asylum centers had their role in answering the crisis, so there were not much more but the basic accommodation, first medical care, water and food. Due to the mass influx of refugees and migrants transitions through Serbia, Government established 13 temporary reception centers. Because of inability to cross the borders to Hungary or Croatia, refugees and migrants had to stay in Serbia for much longer period of time than they planned to. The most vulnerable were children without parental guide, or single mothers with children. Asylum and temporary reception centers fulfilled only the basic needs and there were wants for various activities (educational and recreational). In February 2017, ADRA Serbia has established Community Center in relative proximity to the Asylum Center in Krnjača to serve the unmet needs of the refugee/asylum seeking/migrant population accommodated there.

PERIOD:

2017 to present

POPULATION, PARTICIPANTS:

The ADRA`s Community Center is visited by more than 90 children and adults on daily basis (inside Community Center and outside, in public schools). The assistance is provided to them by more than 30 employed social workers, psychologists, legal advisors, interpreters, pedagogues, teachers, translators, gender officers, drivers and others.

 

Up to this day 270 different individuals used the services of the Community Center (60% children and youth), while total of 3200 individual assistances have been provided through different programs.

 

The creation and development of the ADRA`s Community Center is supported on daily basis by a number of neighbors, female and male colleagues, associates, partners, donors, volunteers and friends. By working together, they are creating the place where people can gather together and broaden their minds. They grow together, learn from each other, play together and make challenges to each other.

COORDINATORS:

In coordination with the Commissariat for Refugees (CR), UNICEF, the local municipality of Palilula (city of Belgrade) and other actors, and in line with the priorities of the UN Regional Refugee and Migrants Response Plan (RRMRP) for 2017 in Serbia, programs for ADRA Serbia Community Center are being established.

METHODOLOGY (HOW THE PRACTICE WORKS):

The programme goal is to educate, protect and empower refugees and migrant residing in Belgrade, Serbia trough three key programs, each focusing on overall empowerment and contribution to wellbeing of 3 key groups: Children, Women, and Unaccompanied minors and separated children (UASC). All three programs are supported by International Rescue Committee, Swiss Solidarity, and UNICEF, respectively. . a) Education - Formal and informal education - Assistance in learning for minors who have started attending regular public schools in the Belgrade region (which includes interpretation/cultural mediation assistance in 6 public schools during lectures and different informal education workshops in the Community Center premises), b) Indoor and outdoor recreational/sport activities (football, basketball, volleyball, table-football, table- tennis, playing together, music workshops, etc), c) Occupational activities for mothers and women, with belonging children friendly space (CFS).

 

These programs are filling existing gaps and meet already identified and anticipated needs of the target population, and do not duplicate any of the existing programs running in the Asylum Center Krnjača. They also relieve the Asylum Center Krnjača overstretched capacities, space-wise and others. The Community Center focuses on children and minors - unaccompanied and with families. It ultimately serves the needs of the target group in the areas of Protection, Education in Emergencies and, indirectly in Health. Having ultimate Social Integration purpose, programs envision involving children and youth from the local community too - Serbian and Roma.

PARTICIPATORY PROCESS:

1.education - Formal and informal education: Assistance in learning, Enabling young people to work, Adra’s small school, Buddy program One of the major ideas of establishing the ADRA`s Community Center was to facilitate and support, in cooperation with others, the process of migrant integration into local communities. One of the major tasks has been to provide support in overcoming all hardships and problems which children and parents are facing on enrolling school in the new environment for the first time or after some time. In any case, the experience of starting school, learning rules, establishing routines, literacy training, spending time with the children of the same age (including the children from the local community who attend the school), and, generally speaking, spending time creatively outside the Asylum Centre, where they are accommodated, have a considerable impact on the overall development of children. Some of them never had the opportunity to attend school and others did not attend it regularly. Community Center is giving them back the opportunity, hoping for these activities to compensate partially for the things they missed in this important period of life. The Center does not aim at developing tolerance only. The objective is others to comprehend that we need people who are different from us so that we can understand better what it takes to be a human being and that we can get to know ourselves better. Maybe this sounds strange, but it is true. Enabling young people to work - The aim was that they improve the existing skills and acquire a certificate enabling them to be more competitive in the job market in any country they end up living in. We included 45 unaccompanied minor asylum seekers residing in the Asylum Center in Krnjača. Each of them improved their knowledge and skills through vocational training courses. Adra’s small school -informal education - For the sake of preparing pupils for the new 2017/2018 school year, in summer 2017, ADRA organized the summer school. The objective was to prepare children aged 7 - 14 for primary school, which was to start in September. A total of 50 children were organized in 4 groups, based on the age of children and the assessment of their prior knowledge. The groups corresponded to the age of children attending school from the first to the fourth grade. The syllabus they followed included the classes of Serbian, English, math, art, music, sports, recreational activities, as well as an IT workshop. The intention was to prepare them as best was it could be for the school rules. Buddy program - a part of the project “Effective Integration of Refugees, Migrants and Asylum Seekers in Formal Education” which ADRA Serbia implement has the aim to integrate and connect the children of migrants and asylum seekers with the local children from the territory of the City of Belgrade. In cooperation with domestic organizations and citizens, social occasions are organized jointly. The aim is that children and young people from different groups get to know each other and learn about each other and at the same time to learn in that process about themselves and their own way of life.

 

2. Indoor and outdoor recreational/sport activities - time has been spent better if games has been played and sport has been done. Numerous sports activities has been organized for the youngest beneficiaries as well as for a little bit older ones. In summer months, ADRA`s games without borders, which have been most attended, were a real treat for our beneficiaries. Female and male participants were divided in teams and competed in various skills related to games without borders. Within the ADRA`s Community Centre, beneficiaries can use outdoor football, basketball and volleyball courts and they can also play table tennis, billiards and cricket. There is also school of football, led by professional coaches, within recreational and occupational programs. Sports activities are the chance for the children from the local community and the beneficiaries accommodated in the Asylum Center in Krnjača to spend some time together and get to know each other better, especially through the organized football tournaments.
Boys and girls from Krnjača Asylum Center attended music workshops. In 2017, 30 of them got really involved. The number of beneficiaries grew along with the number of instruments. Even bands were founded. The first one was made up of young Kurdish and Iranian boys who were very keen to learn to play the guitar and sing songs of the Middle East. The band was active until its members left Serbia after several months. A boy from Center demonstrated outstanding talent for music. His parents strongly supported him and bought him the guitar. After diligent preparations, he was able to appear on the stage of our Center in front of 100 people. At the same concert, the girls from the three-person band called “Afghan girls” sang traditional and modern songs in the Persian language.

 

3. Occupational activities for mothers and women - Women and girls make a particularly sensitive group of migrants and refugees. They are exposed to dangers of sexual and gender-based violence along with all other challenges on their way to Europe as well in their countries of origin. Men can also be affected, but the experience has proved that this problem is more often faced by girls and women. Moreover, differences between the cultures which they knew in the countries they come from and those they are experiencing now make an additional reason to be isolated. Bearing in mind all these things, from the very beginning, particular attention to girls and women was payed. In the beginning, they made only 9% of the total number of beneficiaries. Towards the end of 2017, the number of them went up to 40%. That fact is ascribed to diverse programs in which they participate without men. The initial space became small, so in June one of the biggest halls, covering 120 m2, refurbished and redecorated was given to them in order to have safe and comfortable space, with a room for children. While mothers enjoy activities they have chosen, their children are taken care of by our qualified colleagues. In October, this space became part of the Women’s Center. The Center involves the activities of the so called economic empowerment (helping women make their own money), informal education, different recreational activities, as well as those activities that have a positive impact on emotional and mental health, including psycho-logical and legal counseling. Only female personnel work with girls and women – a teacher, a psychologist, a specialist educator, an expert for gender issues, a legal counselor as well as interpreters of Persian and Arab language. Since it was opened, in the first 12 months, the ADRA`s Community Center has been visited by 366 girls and women and more than 200 of them have participated in the activities of the Women’s Center.

 

Legal and psychological aid The legal aid in the ADRA`s Community Center exists since the date of its establishment. It has entailed provision of free legal aid, briefings and counseling, as well as various workshops of legal empowerment in human rights protection, rights of refugees, statutory rights and human trafficking prevention rights. In short, all of this raises awareness among the people Community Center exists for about all legal tools they can count on to find solutions for their existential problems. Since the establishment of the ADRA`s Community Centre, beneficiaries, and especially families with children and unaccompanied minors, have had a possibility to ask for psychological counseling services. By time, it became obvious that there was a need for permanent and stable psychological support to members of various groups. Apart from the psychological support being implemented through psychological counseling or psycho-therapy, various types of occupational therapy work-shops have been organized as well in the ADRA`s Community Centre. This type of activities is designed for the most vulnerable group being women (mothers and young girls) and unaccompanied minors.

TIME TO BE SUCCESFUL (HOW MANY TIME THE PRACTICE TAKE TO ACHIEVE THEIR OBJECTIVES):

Outputs of the 3 programs run in the Community Center:

  • 60 children raise the level of their functional knowledge and life skills through learning and integration in formal education • 30 children maintain and/or improve their overall wellbeing through regular involvement in Early childhood development centre`s programs and its services

  • 60 girls and women improve their overall wellbeing through regular involvement in Women’s centre`s programs (recreation/sport, socializing events, mental health workshops and others)

  • 50 UASC reach the next level of formal education through completion of the respective level of formal education in Serbia (in regular public schools or in the sattelite class of local public school held in Community Center)

  • 50 UASC raise their job market competitiveness through accomplished vocational trainings, business literacy skills and on the job-training with local businesses (also being potenial employers); additional 60 UASC improve their overall wellbeing through participation in recreational/sport, social,and informal education programs

VALIDITY (IF THE PARTICIPANTS THINK THAT THE PRACTICE RESOLVED THE PROBLEMATIC):

Through the outputs of three programs run in ADRA ́s Community Center it is shown that beneficiaries is more than satisfied with the Practice. The number of children that increased their level of functional education, or girls and woman who improved their overall wellbeing, or number of person who raised their job market competitiveness is significant. Also members of the local community, participants - members of ADRA and other organization (associates, partners, donors, volunteers....) are appreciate chance to be part of this both way process.

IMPACT:

Long after experiences gained in the 1990s and early 2000s, ADRA has had the opportunity to provide assistance to people who are fleeing the Middle East and other countries because of wars and poverty. In response to this crisis, ADRA opened the Asylum Info Center in Belgrade in 2015 and formed the teams which were 24 hours a day on duty in the field in Belgrade, Dimitrovgrad and Preševo. In 2017, the Community Center was opened in Borča. The aim of all these various forms of support has been to meet the needs of weary families and individuals who happened to be in our country and who needed assistance and information to get along and survive, but also escorting and assisting them in the process. The impact was significant for country like Serbia (non EU country located in the Western Balkans) , municipality like Palilula (municipality with the biggest diversity of inhabitants on Belgrade territory) and settlement like Borča (settlement that received many refugees after wars in former Yugoslavia). In 2017. ADRA`s Community Center assisted more than 1,450 different individuals through different services. Also the whole local community got affected. Many of them participated in the process.

INNOVATION:

The approach where one in needs is treated with equality is not very innovative, but considering them for improving local community, that is something new. By working together, member of local community and their friends (migrants, asylum seekers and refugees), they are creating the place where people can broaden their minds. They grow together, learn from each other, play together and make challenges to each other. The ADRA`s Community Center has developed to a place where humanity, solidarity and mutual trust are cherished. The Center does not aim only tolerance between local and refugees. The goal is to understand that we all need people who are different from us so we can understand better what it takes to be a human being and to get to know ourselves.

RESOURCES OR CONDITIONS NEEDED FOR THE PRACTICE:

The ADRA`s Community Center is visited by more than 80 children and adults on daily basis. The assistance is provided to them by more than 30 employed social workers, psychologists, legal advisors, pedagogues, teachers, translators, drivers and others. The creation and development of the ADRA`s Community Center is supported on daily basis by a number of neighbours, female and male colleagues, associates, partners, donors, volunteers and friends. Organisation who helped ADRA`s Community Center: ADRA network, Allied Aid, Embassy of the Kingdom of Norway, Carry the future, Foundation Ana & Vlade Divac, Group 484, GRUBB Foundation, International Rescue Committee, Commissariat for Refugees and Migration of the Republic of Serbia, Latter - day Saint Charities (LDS), Doctors without Borders (MSF), Primary and high schools in the City of Belgrade, Psychological Innovation Network (PIN), Save the Children, Swiss Solidarity, Association of Citizens Talas, UNICEF, the UN Children’s Fund, UNHCR, the UN High Commissariat for Refugees, UN Women, the UN Entity for Gender Equality and the Empowerment of Women

LIMITATIONS:

 Limitations of the Practice are, off course oriented on the financial capacity, staff number and space capacity, but the needs of the potential beneficiaries are the main limitation to the variety of programs.

LEARNED LESSONS: :

From February to August 2017, 64% of beneficiaries were men and 36% were women. Owing to the Women’s Center programs, the percentage changed in the second half of 2017 and the percentage of female beneficiaries increased to 41%. In order to support integration of refugee children into the formal school system in Serbia - there was a need for practical assistance, especially for unaccompanied minors. Cultural mediators are persons engaged in translation activities, but also as interpreters of the behavior or opinions which are specific for a certain culture. After that initial help, the support further developed entailing a beneficiary to be accompanied, apart from a translator, bz a professional who is in charge if pedagogical work and who visits the school if necessary. All schools develop a curriculum in compliance with the regulations of the relevant Ministry of Education.

SUSTAINABILITY:

Asylum centers are the state-owned centers designed for accommodating migrants, asylum-seekers and refugees, where these people can sleep and where they are offered food, hygiene facilities and medical services. Moreover, other services and activities can be provided in centers like this ADRA ́s Community Center. Centers like this are led by nongovernmental organization and therefore their sustainability is increasing. Creating a strong network of partners, donors, experts and volunteers ADRA showed that sustainability is possible. Therefore the continuation of existing of ADRA ́s Community Center (the plan was to terminate Center activities because of the general decreasing number of migrants, refugees and asylum seekers) showing sustainability.

REPLICABILITY:

Replicability is proved by fact that the ADRA`s Community Center continued its work in 2018. Number of migrants, asylum seekers, refugees and maybe decreased, but the needs of those who are most vulnerable remained. Also replicability is possible in any other situation dealing with urgent matter helping people who are fleeing their origin countries because of wars and poverty.

CONCLUSION:

The ADRA ́s Community Center is place where the fundamental needs of children, youth, parents and other people who have fled or emigrated from their countries due to wars or poverty, and who have been put up in the Asylum Center in Krnjača near Belgrade, are being fulfilled. Therefore the various programs are developed, especially ones that protect woman, girls, minors and single moms. But Centre is much more than that - it is an ambient where people of different ethnicities, religions and life experiences not only tolerate but also enrich each other’s lives, thus broadening their minds. Through supporting each other, working together, playing together, studying together, spending time together, challenging each other local community and all the guests from foreign countries reveal beauty of growing community that fundaments on humanity, solidarity and mutual trust.

CONTACT (PRACTICES AUTHOR AND ORGANIZATION):

Housing Center – Housing Development Center for Socially Vulnerable Groups,

Nusiceva Str. 10, Belgrade, Serbia

Tel/fax: +381 11 3347331

office@housingcenter.org.rs

 

Miša Obradović, engineer

mobradovic@housingcenter.org.rs

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